Great News for All Holiday Shoppers! Our normal 30-day return policy has been extended on orders placed in November and December to help make your Holiday shopping experience the best ever! Return Merchandise Authorization (RMA) numbers will be issued until 5 p.m. (Pacific Time) on Jan. 15, 2010 for all Holiday orders placed during November and December 2009. Our normal 30-day policy applies to orders placed after Dec. 15. Simply contact one of our Customer Service Representatives at 1-800-414-8655 for assistance or complete the RMA request form online. Enjoy your online shopping and have a Happy Holiday Season!